Zero-Touch Employee UX

Citation: Venkata Surendra Reddy Narapareddy, Suresh Kumar Yerramilli, "Zero-Touch Employee UX", Universal Library of Engineering Technology, Volume 01, Issue 02.

Copyright: This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

The evolution of workplace technologies and the demand for frictionless digital experiences have given rise to the concept of Zero-Touch Employee UX—a framework that envisions seamless, automated, and intuitive interactions between employees and enterprise systems. It is based on developments in zero-touch networking, AI-based service orchestration, and adaptive UX practices and is intended to remove all manual configurations and interventions to make the digital workplace hyper-personalized and efficient. By leveraging automation technologies such as machine learning, intent-based networking, and edge computing, Zero-Touch Employee UX aligns with broader digital transformation initiatives, particularly within 5G and cloud-native ecosystems (Liyanage et al., 2022; Benzaid & Taleb, 2020). This article explores the foundational technologies, architectural models, and strategic implications of implementing zero-touch paradigms for employee experience (EX), referencing current developments in network automation, contextual computing, and AI-enhanced decision-making. What enterprises are seeking to achieve as they look to drive scale in productivity, eliminate the friction associated with onboarding, and drive simplicity to operationalize complexity is Zero-Touch Employee UX as a key enabler of the future of work.

Keywords: Zero-Touch Employee Experience; Zero-Touch Network Management; AI-Driven User Experience Automation; Context-Aware Digital Workplaces; 5G Zero-Touch Service Orchestration.

https://doi.org/10.70315/uloap.ulete.2024.0102009